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Eco Solutions | Return on Environmental Investment

Water Softener Salt

Go Green with Reliable, Re-fillable and Recyclable pails for your water softener salt.

Sit back, Relax and let us do the heavy lifting while you help the environment 1 pail at a time.

Instead of bags we package in re-fillable pails!

Commercial Business or Household Delivery Program

Our Water Softener Salt Delivery program helps everyone!

  1. Friendly, courteous and reliable drivers deliver the highest quality water softener salt to your home or business, right to your softener!
  2. Our Eco-friendly choice program helps reduce the amount of waste that ends up in the landfill sites. Reusable empty pails are replaced with new pails filled with our water softener salt.  Thus eliminating plastics!
  3. Flexible delivery options allow us to deliver right to your door, garage, basement or wherever your water softener is located!
  4. Our friendly Reminder Service ensures you will never run out of water softener salt which will jeopardize the proper operation of the house hold plumbing and water based appliances.


Features & Benefits

  • Quality Water Softener Salt
  • Packaged in refill able pails, reducing landfill waste
  • Flexible delivery options
  • Reminder Service


  • 20kg pail
  • 48 pails per skid


What is hard water?
When water is referred to as 'hard', it simply means that it contains more minerals than ordinary water, particularly calcium and magnesium. Calcium and magnesium are positively charged ions. Because of their presence in the water, other positively charged ions will dissolve less easily; Which is why soap does not dissolve/lather well in hard water.

What is water softening?
Water softening is a procedure that removes the positive ions that cause the water to be hard. In most cases, these are calcium and magnesium ions. The best way to soften water is to use a professionally developed water softener unit and connect it directly to the water supply.

What does a water softener do?
A water softener uses a medium of “resin” that exchanges ions of calcium and magnesium with sodium and/or potassium ions. This occurs in four steps:

  1. Ion Replacement: water runs through a resin bed of small plastic beads or zeolite. These beads are covered with sodium or potassium ions. As the water flows through this resin bed, the sodium/potassium ions from the beads swap places with the calcium and magnesium ions in the water. Eventually, the beads contain nothing but calcium and magnesium ions, causing this exchange or “softening” to stop. It is then time to regenerate the beads or zeolite.
  2. Regeneration: The beads regain their sodium or potassium ions by being flooded with a salty, brine solution that is rich in sodium or potassium ions. This solution is created with the salt added to your system. The water and salt mixture, “brine”, in your unit enters your resin bed and floods it with sodium ions to regenerate the beads.
  3. Backwash: Once regeneration is completed, the calcium and magnesium ions pulled from the water, dirt and sediments are flushed from the beads and down the drain in a process called backwash.
  4. Rinse: The final phase rinses the mineral tank with fresh water and loads the brine tank so it's ready for the next cycle.

How often should salt be added to the softener?
The more often a softener is regenerated, the more often salt needs to be added. Water softeners should be checked about once a month on average, depending on how much soft water is being used. To guarantee a satisfactory production of soft water, the salt level should be kept at least half-full at all times. The salt level should be higher than the water level. *However, It is important to note that over-filling the unit can cause “bridging”

What is 'bridging” and why should it be avoided?
Bridging is a condition that sometimes occurs in the brine tank of your softener unit when salt sticks together and forms a solid shelf, or "bridge". This solid bridge formation prohibits the salt from coming into contact with the water in the tank, which may prevent proper regeneration. To avoid bridging, do not fill your unit more than half-way full with salt. If you are concerned about bridging in your unit, contact your water softener salt provider for service.

What is 'mushing' and why should we avoid it?
When loosely compacted salt pellets or large, cube-style salt is used in a brine tank, it may form tiny crystals of evaporated salt in the air pockets between granules. These crystals can bond, creating a thick mass in the brine tank. This phenomenon, commonly known as 'mushing', may interrupt brine production. Brine production is the most important element for refreshing of the resin beads in a water softener. Without brine production, a water softener is not able produce soft water.

 How come water sometimes does not become softer when salt is added?
Because salt dissolves slowly in a water softener, it needs a little residence time within the reservoir before it begins to work at an optimal level. When regeneration is started immediately after adding salt to the reservoir, the water softener may not work according to standards. If you are experiencing hard water even after allowing the salt time to dissolve and the unit to regenerate, this may indicate malfunction in the unit and may require a service call.

Is softened water safe to drink?
Softened water still contains all the natural minerals that we need. It is only deprived of its calcium and magnesium contents, and has some sodium added during the softening process. That is why in most cases, softened water is perfectly safe to drink. On average, softened water contains only up to 300mg/L of sodium. However, the harder the water, the higher the sodium content will have to be to soften it.
* In areas with very high hardness, the softened water must not be used for the preparation of baby-milk, due to the high sodium content after the softening process has been carried out.

Can salt from softening installations enter drinking water?
Salt does not have the opportunity to enter drinking water through softening installations.
The only purpose of salt in a water softener is to regenerate the resin beads that take the hardness out of water.

How much sodium does one absorb from softened water?
The sodium uptake through softened water depends on the hardness of the water. On average, less than 3% sodium uptake comes from drinking softened water. Estimates say that a person consumes about two to three teaspoons of salt a day, from various sources. Assuming a daily intake of five grams of sodium through food and the consumption of three quarts of water, the contribution of sodium (Na+) in the water from the home water softening process, is minimal compared to the total daily intake of many sodium-rich foods.

When does a softener resin need replacement?
When the water does not become soft enough, one should first consider problems with the salt that is used, or mechanical malfunctions of softener components. When these elements have been ruled out as causes, it may be time to replace the softener resin, or perhaps even the entire softener. Through experience we know that most softener resins and ion exchanger resins last about twenty to twenty-five years.

Does a softener brine tank need cleaning?
Through experience we know that it is good practice to clean out a brine tank, every 3-5 years, unless there is a serious malfunction of some sort. If there is a build-up of insoluble matter in the resin, the reservoir should be cleaned out to prevent softener malfunction.

Why are the salt particle sizes different from one manufacturer to another?
The salt particle size does not make a significant difference to your water softener. Different manufacturers prepare the salt in their own unique way and it should not pose concern.

Why does my brine tank water look cloudy/dirty?
When using rock salt you can encounter water-insoluble matter. Rock salt is a mineral that occurs naturally in the ground. It is obtained from underground salt deposits by traditional mining methods. It contains 98-99% sodium chloride. It has a water insolubility level of about 0.5-1.5%. This insoluble matter can cause the brine water to appear cloudy/dirty but does not pose any concern.

Spec Sheets

Water Softner Salt Spec Sheets